A Generation Xer's caregiving journey

Sprint, please don’t bully your customers

I went into the Sprint Store to cancel a family plan. I had called Sprint 3 times asking to lower my rate because I barely used 1/3 of my minutes. Plus the second line was rarely used if any.

I called asking for options since January but no one wanted to give clear answers.

So I had enough and canceled the line that wasn’t under contract. I also told them that I may be unemployed in a couple of months. I didn’t care who heard me, after all its 2010. Wake up people!

Its that bullying which has caused me to look for more options. At this point, I only have a year to go.

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