We have a new specialist and after a year and a half of getting all the paperwork straight, we were finally able to go.
The thing is the primary doctor had the old address of the specialist.
I called paratransit with the old address, not realizing that it was “the old address”.
I called the office and they gave me the correct address.
This mistake cost me a “round-trip” cabride , since paratransit was not able to make any same day changes.
So the lesson is, call the provider, confirm the address, a month, a week a day before your scheduled appointment.
If you don’t, it may cost you more than cab fare.